When will I receive my itinerary package with my game tickets and my Special Guest credentials?
Itinerary packages will be sent to your address on file via UPS no later than 2 weeks prior to your scheduled trip. This package will include all confirmation numbers, Special Guest passes to the VIP Tour and Reception, game tickets, a schedule of events for your weekend, and other pertinent information for your Rangers Destinations experience. Since our deliveries come via UPS, please include a physical address in your personal information, as UPS cannot deliver to PO Boxes.
What is in my gift bag? When can I expect to receive it?
Your standard gift bag will include, Rangers polo shirt, an MLB Game Ball for each guest, and the most recent edition of Rangers Magazine. For an additional $60 you can upgrade your gift bag to include a Majestic Athletic Replica Jersey(s) of choice (size, style, and player.) You can retrieve your gift bag upon check-in at your selected hotel. If you choose to take part in Rangers Destinations without hotel accommodations, we will make our best efforts to ensure that your gift bag is delivered to your address before you depart for your trip.
If I want a jersey upgrade, what styles of Majestic Athletic Replica Jersey are available?
Should you upgrade to receive a Majestic Athletic Replica Jersey(s), these are available in Men's, Women's, and Youth sizes. The availability of styles is as follows:
Men's Jerseys - All players are available in the Home (White) style. The Alternate (Royal Blue) and Alternate (Scarlet Red) jerseys are only available in limited choices. Please contact a representative for more information.
Women's Jerseys - Only come in the Home (White) style. All players available.
Youth Jerseys - Only select players are available in the Home (White) style. These players include: Adrian Beltre (#29).
By when do I need to select my Rangers shirt sizes?
In order to ensure that your Rangers shirts are ready for you and your party by the time the Destinations trip begins, please be sure to make all selections no later than 30 days prior to your scheduled trip.
If I upgrade to a jersey gift bag(s), by when must I select my jersey(s)?
In order to ensure that your Rangers jerseys are ready for you and your party by the time the Destinations trip begins, please be sure to make all selections no later than 60 days prior to your scheduled trip. All jerseys are made custom by Majestic Athletic, and require advance ordering in order to ensure on-time delivery.
What If I don't select my Rangers shirt/jerseys by the cut-off date?
If you are unable to select your jerseys before 60 days prior to your scheduled trip, we will make a best effort to get your jerseys for you in time, but please be aware that there is a possibility your jerseys will need to be sent to your home address after your trip's conclusion.
Where are the seats located for the games?
Rangers Destinations always looks to secure the best available seat locations. Generally, we aim for tickets that have a face value between $40 and $70. We work diligently with each team's ticket office to negotiate the best possible location that can accommodate our group.
If I would like to extend my stay, should I do so through Rangers Destinations or should I call the hotel directly?
All hotel extensions should be made with Rangers Destinations via telephone at 617.226.6321 to ensure that you receive our special discounted rate. Please book all extensions to your stay no later than 3 weeks prior to your check-in date in order to ensure availability. All extended reservations are made based on availability at the hotel.
What is your rain-out policy?
While a rain out is not a common occurrence during the season, it is always a possibility. In the event a rain out does occur, there are a few options with regards to the game ticket:
Your ticket is always good for the rescheduled game (which in many cases is played during the dates of the scheduled trip as a double header)
In the event the game is not played during the dates of the scheduled trip and you are unable to attend the rescheduled game, the ticket is yours to do with as you wish (give to friends, family, etc.).
In the event you cannot use the ticket at all, we will do our best to obtain a refund from the team. If we are able to do so, we will happily refund you the face value of the ticket.
Regardless of the weather, the scheduled events (tour, reception, player meet & greet) will take place rain or shine.
Which player will attend the VIP Reception?
The VIP Reception will include a chance to get autographs and participate in a Q&A with one current Rangers player. Due to the busy and often unpredictable schedules of our players, we are generally not able to determine who the player will be until the week of the reception. As soon as we finalize who will be appearing at your VIP Reception, we will send an e-mail out to inform you.