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Season Ticket Management

Click on a topic below for complete information.

Password-protected Online Ticket Management Tool

WHAT YOU CAN DO WITH "MY METS TICKETS":
  • View a list of all your Mets tickets from one online location
  • Use the My Account tab to view your Mets Season Ticket account profile
  • Ticket Transfer: electronically transfer tickets for any game to the party of your choice
  • Utilize the Mets Ticket Donation Program
  • Sell your tickets to other fans via StubHub, the Official Fan-to-Fan Ticket Marketplace of Mets.com
  • View and pay your 2013 Season Ticket invoice online
  • Add notes to each ticket to track how you use them
WHY YOU SHOULD USE "MY METS TICKETS":
  • Convenience: The online service is "open" 24 hours a day, 7 days a week so you can manage your tickets when it is convenient for you
  • Time-Savings: All transactions are performed electronically using the barcode, which eliminates the time and effort needed to mail or give your tickets to others
  • Secure: Because this service is team-sanctioned and password-protected, all transactions are safe and secure for you and the fans using it
TO ACCESS "MY METS TICKETS":
  • Click on 'My Mets Tickets' button above
  • Enter username and password
    Note: username is account number; your password was e-mailed to you
  • For security purposes, it is recommended that you change your password the first time you access your account
  • You can change your password by clicking the MY ACCOUNT tab
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Enables you to electronically transfer tickets for any game to the party of your choice.

TO ACCESS TICKET TRANSFER:
  • Click on 'My Mets Tickets' button below
  • Log into your 'My Mets Tickets' account
  • Click on My Tickets tab
  • Click on the month of the game you wish to transfer
    Please note: you can only transfer one game at a time
  • Select game date you want to transfer
  • Click (+) to select tickets you want to transfer
  • Click Transfer button
  • Click Transfer To: Select Recipient
  • Click Select: Choose e-mail address from drop-down menu or create a new e-mail to add to the drop-down list
  • Personal Message is optional
  • Recipient will receive an e-mail notification regarding transfer
  • Sender will receive ticket transfer confirmation
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As a convenience, misplaced or lost tickets can be "self-reissued" by transferring your tickets and printing them at home. You will need access to a printer before you start the process.

TO ACCESS TICKET REPRINTS:
  • Click on 'My Mets Tickets' button below
  • Log into your 'My Mets Tickets' account
  • Click on My Tickets tab
  • Click on the month of the game you wish to reprint
    Please note: you can only reprint one game at a time
  • Select game date you want to reprint
  • Click (+) to select tickets you want to reprint
  • Click Print button
  • Click Print
  • A link will appear for you to view and print your tickets
  • Your original tickets will now be invalid for entry
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In partnership with Most Valuable Kids, a non-profit ticket distribution organization, the Mets are pleased to offer a ticket donation program. MVK overcomes the financial obstacles associated with attending live events by distributing donated tickets to children who would otherwise not be able to afford to attend, at no cost. All ticket donations are tax deductible to the extent allowed by law.

TO ACCESS TICKET DONATION:
  • Click on 'My Mets Tickets' button below
  • Log into your 'My Mets Tickets' account
  • Click on My Tickets tab
  • Click on the month of the game you wish to donate
    Please note: you can only donate one game at a time
  • Select game date you want to donate
  • Click (+) to select tickets you want to donate
  • Click Donate button
  • Click Donate To: Most Valuable Kids
  • Sender will receive confirmation
  • Once tickets are donated and transaction is completed, you cannot cancel the transaction
  • All ticket donations must be made four days prior to the game date
  • MVK is unable to accept donations for the following game dates: April 4, April 25, May 22, June 13, Sept 12 and Sept 19
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If you are unable to attend a game, you can exchange your tickets for any future game, subject to availability. Exchanges can be handled at the Citi Field Advance Ticket Windows, by mail, online, or by contacting your Account Executive.

THE FOLLOWING RULES APPLY
  • Maximum of three games per month
  • Tickets exchanged must be returned 14 days prior to game date
  • Tickets must be exchanged for same game type and for equal or greater value
  • Tickets cannot be returned for credit
  • If you upgrade to a higher priced category, you will receive the Season Ticket Holder discount and pay a difference in price

EXCHANGE PROGRAM

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StubHub, the Official Fan-to-Fan Ticket Marketplace of Mets.com, enables you to sell your Season Tickets through the largest ticket marketplace in the world. To sell your Mets tickets using StubHub, click the button below and follow the step-by-step instructions.

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