Below is an advertisement.

MR. MET'S KIDS CLUB FAQS

Q: What is the Mr. Met's Kids Club?
A: The Mr. Met's Kids Club presented by Melissa & Doug® is a kids only membership program designed for children under the age of 14. There are two membership options for the club, the Orange Membership (paid) and the Blue Membership (free).

Q: When will my Mr. Met's Kids Club Package Arrive?
A: Orange Members should receive their membership package within 3-4 weeks of sign-up. If you attend a game before you receive your Passport after signing up for the club, you are still able to check-in at the Kids Club Kiosk prior to the 3rd inning.

Blue Members will receive an email with their Kids Club information within 4-6 weeks of sign-up.

Q: How do I check-in at Mets games to earn prizes?
A: Orange Members can check-in by scanning the barcode on their Kids Club passport at the Mr. Met's Kids Club Kiosk located in the Good Humor Fan Fest in center field. You must stop by before the third inning to collect your stickers and earn prizes throughout the year.

Q: What prizes can I earn?
A: We offer different prizes based on how many games Orange Members check-in at throughout the season. See below for the various prize levels:

  • 4 Stickers - Autographed Player Card
  • 8 Stickers - Kids Club Baseball Cap
  • 12 Stickers - Kids Club T-shirt

Q: How do I redeem my complimentary tickets?
A: Orange Members can redeem their complimentary tickets by visiting the members-only section on the bottom of mets.com/KidsClub and entering the code listed within your passport under Comp Tickets. Ticket availability is limited to all games in April and May (excluding Opening Day and Saturday games), and any Mon-Thurs games from June 1 to Sept 25 (excluding the Subway Series). All tickets must be redeemed in one transaction and are subject to availability.

Blue Members will receive an email with your voucher code within 4-6 weeks of sign-up. Ticket availability is limited to all games in April and May (excluding Opening Day and Saturday games), and any Mon-Thurs games from June 1 to Sept 25 (excluding the Subway Series). All tickets must be redeemed in one transaction and are subject to availability.

Q: How do I redeem my complimentary scoreboard message?
A: Orange Members can redeem their complimentary scoreboard message by visiting the members-only section of mets.com/KidsClub and entering the code listed within your Passport under Scoreboard Message.

The submission must follow our scoreboard guidelines which can be found on mets.com/scoreboard and be submitted at least 72 hours prior to the selected game (messages will be fulfilled on a first come, first served basis). Availability is limited to all games in April and May (excluding Opening Day and Saturday games), and any Mon-Thurs games from June 1 to Sept 25 (excluding the Subway Series).

Q: How do I redeem my BOGO Ticket Offers?
A: Orange Members can redeem their two (2) complimentary BOGO offers by visiting the members-only section of mets.com/KidsClub and entering one of the codes listed within your passport under BOGO Offers.

Please Note: members will be able to purchase up to eight (8) tickets total with the BOGO offer (equivalent of four paid tickets, four free tickets, though all tickets will have a price at 50% their face value). Availability is limited to all games in April and May (excluding Opening Day and Saturday games), and any Mon-Thurs games from June 1 to Sept 25 (excluding the Subway Series). Tickets and price levels are subject to availability.

Q: How do I utilize my fast pass access for the Mr. Met Dash after Sunday games?
A: Fast pass access is reserved for Orange Members only. Following every Sunday game, an exclusive line will form outside of the Bullpen Gate (located behind the Shea Bridge). There will be signage directing Orange Members to proper location once outside the gate. Please also make sure to bring your passport in order to gain entry into the fast pass line.

*The Mr. Met Dash is weather permitting

Q: Will my Mr. Met's Kids Club membership automatically renew for the 2017 season?
A: Unfortunately, Orange Memberships will not automatically renew in 2017. You will need to sign-up once the club is launched for the 2017 season.

However, for your convenience, Mr. Met's Kids Club Blue memberships will automatically renew in 2017 for free. Your automatically renewed membership may come with premiums of equal or greater value to the items provided as premiums in the previous year, though the exact premium(s) provided may change from year to year. Mr. Met's Kids Club will contact members whose memberships are subject to automatic renewal via email by the winter of the following season to notify them of pending renewal. You can decline this option by contacting mrmetskidsclub@nymets.com within 10 days of your 2017 renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership.

Q: How do I contact a customer service rep for the Mr. Met's Kids Club?
A: For more information or to place your order by phone, please call the Mr. Met's Kids Club Hotline at (718) 559-3115, Monday through Friday from 10:00 a.m. to 5:00 p.m. ET or contact us at mrmetskidsclub@nymets.com.

Note: All codes are single use and cannot be reused once submitted.