Click on a letter to jump to the corresponding section below:
Will provide emergency services at no cost to stranded motorists in Citi Field parking areas. These services are available to all fans and include recharging drained batteries, changing flat tires and towing service to affiliated AAA stations. They will also tow to non-affiliated stations for the standard commercial rate.
The club truck and driver will be on the premises for all home games from the 7th inning to one hour after the completion of the game.
Located on the Excelsior Level, a restaurant with full views of the playing field, the New York City skyline, and the World's Fair Marina, the Acela Club will feature a fine-dining experience inspired by the world renown Myriad Group of Tribeca Grill fame.
Acela Club Brunch
Served for Sat. & Sun. day games
Adults $41.00
Includes Market Table & Entrée
Children $20.00
10 years & under
Includes Market Table
Children $29.00
10 years & under
Includes 3 different Entrée Options
Acela Club Lunch
Served for weekday day games
Adults $41.00
Includes Market Table & Entrée
Children $19.00
10 years & under
Includes Market Table
Children $29.00
10 years & under
Includes 3 different Entrée Options
Acela Club Dinner
Served for night games
Adults $48.00
Includes Market Table & Entrée
Children $25.00
10 years & under
Includes Market Table
Children $35.00
10 years & under
Includes Market Table & Grilled Burger
MasterCard, Visa, Discover, American Express, Mets Money, check, money order and cash are accepted. Tickets can be purchased at any Advance Ticket Window Location or Kiosk.
Advance Ticket Windows are located on the exterior of Citi Field at the Jackie Robinson Rotunda, and these locations inside the ballpark: the Jackie Robinson Rotunda, and the third base side of home plate on the Field and Promenade Levels.
The Mets and Spring Training USA will host various Spring Training and Regular Season Amazin' Getaway trips for fans to see the Mets play on the road. For more information check Mets.com/amazingetaways or call 888-419-5556.
The official source for New York Mets game used memorabilia, Amazin' Memorabilia features game used memorabilia of all your favorite players as well at bases, baseballs and more. Available in the Mets Team Store on the Plaza Level or by calling 718-559-3144, additionally visit Mets.com/gameused for more info.
See Pets.
See National Anthem Singers.
Aramark manages food, beverage services and merchandise concessions at Citi Field.
Aramark has informed the Mets that it is the policy of Aramark to conduct its operation in compliance with all applicable laws regarding the sale and service of alcoholic beverages and in a manner intended to promote responsible consumption. Aramark has informed the Mets of the following Aramark alcohol service policies for Citi Field:
Fans on the Field Level are permitted to seek autographs along the Field Level railings where permitted during batting practice from 2½ hours before game time (see Gates Open) until approximately 1 hour before game time.
There are seventeen (17) Citi ATM machines at Citi Field. The ATMs accept the following cards: MasterCard, ATH, VISA, CIRRUS, PLUS, NYCE, DISCOVER, and American Express. The ATM machines are located:
Baby diaper changing tables are located in Family restrooms and both the Men's and Women's restrooms.
See Youth Baseball Camp.
Little League teams in need of baseballs should write on official team or league stationery to the Mets Community Outreach Department, Citi Field, Flushing, NY 11368.
Fans are welcome to arrive to Citi Field early to watch players take batting practice. Fans can enter the Jackie Robinson Rotunda 2 ½ hours prior to the scheduled game time.
Guests with tickets directing them to 1B VIP or LF VIP gates should note that they open 2 ½ hours prior to the scheduled game time, as well. The 3B VIP gate, however, opens 1 ½ hours prior to the scheduled game time.
Please note that batting practice does not take place prior to every game. If batting practice is in fact scheduled to take place, the following is a pre-game timeline:
| 1:10 p.m. game | 4:10 p.m. game | 7:10 p.m. game | |
|---|---|---|---|
| Mets BP | 10:40 a.m. | 1:40 p.m. | 4:40 p.m. |
| Visitor BP | 11:30 a.m. | 2:30 p.m. | 5:30 p.m. |
Fans that wish to use their bicycle as a mode of transportation to Citi Field can utilize any of the 10 bicycle parking racks located on the outside of the ballpark. The locations of the bicycle parking racks are as follows: First Base side of the Rotunda, Third Base side of the Rotunda, outside the Right Field Gate on 126th Street, outside the Left Field Gate.
See Scoreboard Messages.
Children's parties (for kids up to age 12) can be held at Citi Field. For more information call (718) 507-TIXX.
For information on bus transportation to Citi Field, call Queens Service Corp., (718) 330-1234 or MTA Long Island Bus, (516) 228-4000.
« Back to topLocated on the Excelsior Level and exclusive to Delta, Ebbets and Caesars Club seat holders and Sterling Suite holders, the Caesars Club sits directly on top of the Jackie Robinson Rotunda and provides incredible views of the surrounding Queens area. This modern space features a large bar and high end concessions.
Small film or digital still cameras are permitted in Citi Field. Video cameras are not permitted in Citi Field at this time due to security considerations.
The use of cellular phones is permitted at Citi Field, provided such does not interfere with other guests' enjoyment of the ballgame. Please be courteous and refrain from making loud or lengthy calls in the seating areas.
All persons entering the ballpark who are 32" or taller require a ticket. Children under 32" tall do not require a ticket but must sit on a parent's lap during the game without obstructing the view of other fans. There will not be a seat provided without a ticket.
The perfect location for a company retreat is the Citi Field Auditorium and Business Center. The 150-seat Auditorium features plush, theater-style seats, a stage, and state-of-the-art audio/visual equipment. Together with the Citi Business Center, which is fully equipped with wireless internet, printers, a copy/fax machine, and outlets to charge personal electronic devices there is no better location to hold your company's next business meeting. For more information on please call 718-507-FOOD.
Among the many amenities of the new ballpark is a state-of-the-art video scoring and display system developed specifically for Citi Field. Working with Daktronics, the Mets incorporated two true high definition LED displays in the outfield. The center field video display is 50 feet high by 70 feet wide. The second giant HD display is located in right field is 40 feet high by 90 feet wide. Citi Field is also home to one of the longest ribbon boards in baseball at 850 feet. The ribbon board surrounds the seating bowl on the Promenade Level fascia and provides a variety of scoring information as well as open captioning of the PA Audio system. One of MLB's largest out-of-town scoreboards is located on the front of the roof canopy in left-center field, keeping fans informed about all of the day's games around both leagues. Video and scoring displays are also mounted on the rear of the main center field scoreboard, providing video and game information to fans visiting the "Taste of the City" and "2K Sports FanFest" areas beyond center field. An additional LED video display is located on Mr. Met's Kiddie Field in the 2K Sports FanFest area, where kids can see themselves as they take a few swings or shag flies. An exterior marquee display on the North side of the building greets arriving fans, and provides information to those passing by. Citi Field's main entrance, the beautiful Jackie Robinson rotunda, is served by two 9 foot by 16 foot LED video displays, providing multimedia imagery of the great Jackie Robinson, as well as game day information and video.
The new online fan club for Mets fans. Members receive many exclusive benefits such as a subscription to 2009 MLB.com Gameday Audio, ticket opportunities, special merchandise offers and much more. Fans can sign up at Mets.com/clubmets. A one year subscription costs $19.95.
Tickets to all Mets home games and official Mets merchandise, including game day memorabilia, authentic licensed items, and apparel are available at two Mets Clubhouse Shops.
Cash, MasterCard, Visa, American Express and Discover cards are accepted. There is a non-refundable service charge ranging from $1.00 to $5.00 per ticket.
There is a wide variety of food and beverages at concession stands throughout the ballpark. The Mets & ARAMARK are proud to offer a variety of food and beverage options to satisfy any fan's pallet. Citi Field concessions will feature Nathan's Famous Hot Dogs, Crinkle Cut French Fries and the official burger of the Mets, Brooklyn Burger. Premio Sausage can be found at various portable locations throughout the ballpark. Additionally a fresh chicken sandwich concept will be new to this season's concessions menu along with Subway's fresh subs made to order and Dunkin' Donuts with hot and iced coffee. Ballpark favorite snack items such as peanuts, pretzels, popcorn and Cracker Jacks will continue to be a main stay. To satisfy any sweet tooth, Carvel ice cream is available on all general concession stands. Pepsi and Budweiser products will be served throughout the ballpark. Pepsi will be featured at the Pepsi Porch grill stand and Budweiser at the bar in centerfield on the Field Level.
For local flair Citi Field concessions will feature the following menu offerings. Mama's of Corona will serve Italian style sandwiches, salads and desserts. Cascarino's Pizza is back with their authentic New York style pizza and a selection of pizzeria specialties. Daruma of Tokyo will round out our list of options with there delectable sushi rolls and Japanese cuisine.
Danny Meyer's Union Square Hospitality Group brings two New York City favorites, Shake Shack and Blue Smoke to the "Taste of the City" area in centerfield on Field Level. Blue Smoke offers mouthwatering real pit barbecue featuring Pulled Pork Sandwiches and Kansas City Ribs. The popular hamburger and hot dog stand, Shake Shack will grill up game day favorites such as the Shack Burger and Shack-Cago Dog. Additionally USHG will introduce two new themed food concepts: El Verano Taquería and Box Frites. El Verano Taquería features authentic tacos. Box Frites will serve freshly-cut, Belgian-style fries with a variety of dipping sauces. Rounding out the "Taste of the City" is a Long Island themed seafood stand, Catch of the Day, inspired by award winning seafood chef Dave Pasternack and featuring a fish sandwich, lobster roll, clam chowder and more.
There are also options for kids at Citi Field. A special Kid's Menu is available at select locations throughout the ballpark. See Kids' Menu for details.
Please reference the Citi Field Ballpark Eats map for all concessions locations.
MasterCard, Visa and American Express cards are accepted at all Mets ticket locations and outlets. MasterCard, Visa and American Express are accepted at Citi Field at all merchandise and food locations.
« Back to topExclusive to all Delta Club seat holders and Sterling Suite holders, this exquisite club is located directly behind home plate, on the Sterling Level. Designed to be the most exclusive space at Citi Field, the Delta Sky360 Club is a gracious space with rich wood tones, and high-end, classic décor. A full-service kitchen, a high-end dining area, and two full-sized bars compliment the world-class Danny Meyer inspired cuisine served on the menu. For reservations, eligible seat holders should call (718) 595-8102.
The Budweiser Designated Driver Pledge Booths will allow fans of legal drinking age, who hold a valid driver's license, are eligible to become "Designated Drivers". They will be asked to sign a pledge saying that they agree not to drink alcoholic beverages during the game and that they will accept responsibility for driving the other members of their group home. In return, the Designated Driver will receive a coupon that can be redeemed at any concession stands for a free soft drink during the game and a wristband identifying the fan as the Designated Driver. The booths will be open from the time the gates open until the top of the 2nd inning.
See Telecommunication Device for the Deaf.
« Back to topLocated on the Field Level and exclusive to Ebbets Club and Delta Club seat holders as well as Sterling Suite holders, the Ebbets Club, evocative of historic Ebbets Field, features high-end concessions, full bars, high-definition flat screen TV's, and restrooms.
Persons who exit the ballpark through the Perimeter Gates will not be allowed to re-enter to the ballpark.
« Back to topThe purpose of the Citi Field Fan Assistance Number is to provide fans attending a game or event at Citi Field a method of contacting the operational elements of Citi Field to resolve outstanding issues.
Fans will be able to contact the Command Post by either calling or text messaging the number. All contact from fans will be answered immediately by the Command Post staff and the issue responded to in a manner prescribed by the Command Post Supervisor.
The Mets encourage our fans to use this number to alert management to maintenance, cleaning and fan comfort issues, but matters of safety and security will be considered priority calls and take precedent over all others.
The Fan Assistance Number will be operational on game/event days from the time gates open until gates close.
The Mets Fan Club for Kids offers young fans a one year membership for $25. Members receive an ID card, Lanyard, Club Cap, Sling Bag, Citi Field Commemorative Banner, ticket opportunities and more! Applications are available at the Fan Assistance Station. Registration for the Kids Club is also available at Mets.com/kidsclub or by calling our Kids Club hotline at (201) 784-9600, Monday - Friday from 9 a.m. - 4 p.m.
The 2K Sports FanFest is located on the Concourse Level in center field, and is fun for the whole family. Centered around Mr. Met's Kiddie Field, a scale version of Citi Field, the 2K Sports FanFest features a batting cage, base running challenge, dunk tank, video game kiosks, a live DJ and more! Mr. Met has also been known to make a daily appearance. Weather permitting, the 2K Sports FanFest will be open 2 ½ hours prior to ever every Mets home game, and will remain open until the 7th inning.
Letters to Mets players should be sent to their attention at Citi Field, Flushing, NY 11368-1699. Please enclose a self-addressed envelope.
Make your baseball dreams a reality at the 2010 Mets Fantasy Camp in Port St. Lucie, Florida. Camp sessions will be held in January, 2010. For more information, call (718) 559-3035 or log onto Mets.com/fantasycamp.
Highlands, NJ to Citi Field - SeaStreak (formerly Express Navigation, Inc.) departs from Highlands in Monmouth County, New Jersey for a 75-minute trip to Citi Field. The return trip departs 30 minutes after the game. For fare and schedule information call (800) BOATRIDE or (732) 872-2628.
« Back to topRegular Mets home game times for 2009 are 7:10 p.m. for night games and 1:10 p.m. for day games. Two weekday afternoon games-July 30 and August 5-are scheduled for 12:10 p.m. and one weekend afternoon game-June 20-is scheduled for 4:10 p.m. Alternate start times apply for national broadcast dates, usually select Saturday afternoon and Sunday evening games. See game schedule for a list of game times. Call (718) 507-TIXX or visit Mets.com for up-to-date information.
Most turnstiles and ticket sales windows normally open 1½ hours prior to the scheduled starting time for each game. The Jackie Robinson Rotunda normally opens 2½ hours prior to the game so that fans may arrive early to watch infield and batting practice from their seats. Limited numbers of ticket sales and reservation windows may open at the same time as Jackie Robinson Rotunda. Opening times may vary for doubleheaders and special game dates.
For information regarding Citi Field's Empire Party Suites, Big Apple reserved seating, and other Group Hospitality options, please call the Group Sales Office at (718) 507-TIXX or visit Mets.com.
See Advance Ticket Sales.
See Scoreboard Messages.
« Back to topThere are handicapped parking spaces at Citi Field in Lots A, B, D and F. A limited number of handicapped parking spaces are available in Lot G for guests entering the Administration Building. Ask the attendant at the parking entrance for directions to the handicapped parking spaces.
« Back to topThis landmark partnership between Citi and the Mets has accelerated their significant commitments to the community with new resources to develop and launch outreach platforms and programs in and beyond New York City, involving both Citi and the Mets Foundation.
As the first step in this effort, the Mets and Citi commissioned a sculpture and named the entry rotunda of Citi Field - inspired by the classic design of Ebbets Field - in honor of Jackie Robinson, the legendary pioneer and great American who broke baseball's color barrier with the Brooklyn Dodgers in 1947. The partnership aims to recognize and perpetuate, in and around the rotunda and the community, Robinson's legacy and the "nine values" he embodied as articulated by his daughter and Jackie Robinson Foundation Vice Chair, Sharon Robinson: courage, integrity, determination, persistence, citizenship, justice, commitment, teamwork, and excellence.
« Back to topSee Birthday Parties.
Glatt Kosher food offerings are provided by Kosher Sports Inc. and will include Abeles and Heymann All-Beef Hot Dogs and Sausages, Homemade Knishes, Pretzels and Peanuts. These foods can be purchased on the Lower Level in Sections 115 and 130 and in Section s 401 and 428 on the Promenade Level.
« Back to topThe Citi Field Lost and Found Department is located in the Jackie Robinson Rotunda next to the Ticket Office window. On non-game days it is open from 10 a.m. to 5 p.m., Monday - Friday. On game days, it is open from 10 a.m. until 1 hour after the conclusion of the game. The phone number is (718) 559-3178.
Contact the Command Post or Guest Service Representative, Security Officer or Supervisor.
Fans with lost or stolen ticket problems should be referred to the Ticket Office at (718) 565-4360 in advance of the game(s), or directed to the Ticket Office day-of-game.
« Back to topNew York now has a new and accessible event destination, Citi Field, featuring world-class cuisine, five-star service and an array of state-of-the-art event spaces. Metropolitan Hospitality has a team dedicated to producing your events and exceeding your expectations. Citi Field delivers warmth, intimacy, and modern amenities to enhance your guests' experience. We're providing corporations, small businesses, and individuals a brand new destination to host a variety of events throughout the year.
Citi Field has over 200,000 square feet of hospitality space that accommodates corporate meetings, receptions, private parties, trade shows, bar/bat mitzvahs, weddings, and a variety of other events. The ballpark features intimate settings for 25 people to lavish spaces for 6,000 guests, in areas as large as 110,000 square feet. There are also 8,000 parking spaces onsite for your guests' convenience. Citi Field's close proximity to mass transit, New York's LaGuardia Airport, and John F. Kennedy International Airport makes it easily accessible, both locally and nationally.
Come have your next event at Citi Field! For more information on Metropolitan Hospitality, please call 718-507-FOOD or visit Mets.com/citifieldevents.
See Youth Baseball Camp.
The New York Mets Foundation funds and promotes a variety of educational, social and athletic programs and other charitable causes. Founded in 1963, it continues its mission to invest in the future of our community, and to provide assistance to myriad organizations that benefit children and others in need.
A registered 501© 3 charity, the Mets Foundation takes no portion of the funds to offset internal costs. The New York Mets pay 100% of the Foundation's overhead to ensure that the entirety of a donation is directed toward helping others. For more information on the Mets Foundation, log onto Metsfoundation.org.
Sold at Citi Field for $5.00. It is also available through the mail by writing to: Mets Magazine, c/o New York Mets, Citi Field, Flushing, NY 11368. Please add $1.00 for postage and handling.
The Mets Official Merchandise Catalog offers a great selection of items for every Mets fan. For a catalog, stop by a Fan Assistance Booth, or call (800) PRO-TEAM. You can also shop online at starstruck.com/mets.
While Mets Money is no longer sold at Citi Field, prior years Mets Money may still be redeemed at all Citi Field merchandise stores, concession stands, and ticket windows. Instead of Mets Money, fans can commemorate their visit to Citi Field with a Mets Gift Card. Gift cards are available in $10, $25, $50 and $100 denominations and feature images of the Mets' new world-class home. Mets Gift Cards are honored at Citi Field retail locations, concessions, restaurants, clubs, in-seat service and ticket windows. Mets Gift Cards are available for purchase at Citi Field retail locations.
New York Mets
Citi Field
Roosevelt Avenue
Flushing, NY 11368-1699
Please call our Ticket Office during regular office hours for more information at (718) 507-TIXX.
Mr. Met is the official mascot of the New York Mets. Famous for dancing on dugouts and spreading team spirit, Mr. Met entertains fans of all ages, and also plays an active role in the club's Community Outreach programs. Mr. Met is available for appearances at birthday parties, community functions, business engagements and other special events. For appearance rates and availability, please call (718) 559-3093.
On Mr. Met Dash dates (weather permitting), youngsters aged 12 and under can run the bases at Citi Field after the Mets game. The 2009 Mr. Met Dash dates can be found on the promotional dates schedule at Mets.com.
« Back to topPersons interested in performing the National Anthem at Mets home games should send a cover letter and an "a cappella" demo tape, CD, or DVD to: New York Mets, Attn: Anthem Inquiries, Citi Field, Flushing, NY 11368-1699.
All Citi Field Hospitality Areas and Clubs, including the Jackie Robinson Rotunda, are available for non-game day events. For more information, please contact 718-507-FOOD or visit Mets.com/citifieldevents.
« Back to topThe Mets offices are open from 9:30 a.m. to 5:30 p.m., Monday - Friday. The Ticket Office is open through the 7th inning of all games.
It is available at Citi Field and/or through the mail for $20.00 plus $2.00 postage and handling. Write to: Mets Media Guide, c/o New York Mets, Citi Field, Flushing, NY 11368 and enclose check or money order made payable to the New York Mets.
« Back to topHours of Operation-All lots will open 4 hours prior to the scheduled beginning of games/events at Citi Field. The only exception to these hours is the Commuter Lot (see Commuter Lot).
Please contact customer_relations@nymets.com with any comments or questions regarding the parking lots that serve Citi Field.
The option to purchase preferred parking passes for all 81 New York Mets home games is available only to our Season Ticket account holders.
Fans will be able to use their receipt for parking in the event the game is cancelled or postponed. The receipt will be honored only for the date on which the game is replayed. No cash refunds are available for the initial parking entry.
Before departing for Citi Field we suggest you check Mets.com for the latest information on the #7 subway, the LIRR, as well as parking areas. When arriving at Citi Field, follow signs and traffic personnel directing you to designated Citi Field sites. You should plan to arrive early.
Fans are not permitted to bring any animals into Citi Field with the exception of guide or service dogs for disabled fans.
The NYPD maintains a sub-station at Citi Field, adjacent to the Loading Dock.
The option to purchase preferred parking passes for all 81 New York Mets home games plus two preseason exhibition games is available exclusively to Season Ticket account holders. To add preferred parking to your account, please call the Ticket Sales Office at (718) 507-TIXX. There are 4 designated preferred parking areas within the Citi Field parking lot. preferred parking passes will be honored in any Citi Field or remote parking lot. Fans holding preferred parking passes may enter through any gate except Gate 1. Please display your parking hangtag in a prominent location attached to your rearview mirror and present to the attendant upon entering.
Now located at the south side of the building facing the Official Lot at the First Base VIP Gate. This gate will accommodate both the Press as well as VIP guests. Access to the Press Box via elevators is available as are the clubhouses via the tunnel and the Press Media Room which is adjacent to the First Base VIP/Press Entrance.
Press passes and credentials may be obtained by working media personnel by contacting the Media Relations Department, New York Mets, Citi Field, Flushing, NY 11368 or by calling (718) 565-4330 at least 48 hours prior to the game desired.
Located on the Press Level behind home plate. Hot meals and beverages are served to working press, media, and authorized Mets staff. This room is not open to fans or per-diem employees.
This casual club space situated behind home plate on the Promenade Level is open to all seat holders noted above, all Metropolitan and Field Box seat holders (Sections 108-127), Promenade Club members (as denoted by the "Admit one to Promenade Club" on their tickets) and guests that have purchased Promenade Club access (as denoted by the separate Promenade Club tickets they will have to present to enter the Club).
The New York Mets give away caps, T-shirts, bobbleheads and many other items at specially designated games each season. The New York Mets schedule promotional giveaways as an additional incentive for fans to attend Mets games at Citi Field. Promotional items are distributed to fans as they enter the ballpark through the turnstiles - with one promotional item per eligible fan in attendance. Extra tickets for a game may NOT be redeemed for promotional items.
Most Mets promotions are advertised with quantity limits. To ensure that you receive an item, please arrive early. Giveaway dates and items are subject to change without prior notice.
« Back to topAll regular season Mets games are broadcast on WFAN SportsRadio 66 (660 AM). Howie Rose and Wayne Hagin are the Mets Radio Broadcasters. Ed Coleman hosts the pre- and post-game show and will broadcast a selection of games. Regular season radio broadcasts are available on the internet at Mets.com. See also Spanish Broadcast.
Tickets are not subject to any refund and bear no cash value. In the event a regulation game as defined by Major League Baseball is not played due to weather, Act of God, or any other reason, then the ticket will not be subject to any refund but will constitute a rain check that can be either (1) used for admission to the rescheduled game, if any, subject to certain doubleheader limitations (see below), or (2) exchanged for a same price ticket for any regular season Mets home game within 12 months of the originally scheduled game, subject to availability. In the event the rescheduled game is part of a single admission doubleheader, tickets for the game originally scheduled to be played on the doubleheader game date will take precedence.
There are no refunds on parking for postponed games. preferred parking passes and daily parking receipts will be honored only for a single game make-up of a postponed game.
Baby diaper changing tables are located in family rooms and both the Men's and Women's restrooms.
« Back to topMets tickets may not be resold or offered for resale in violation of applicable law. Tickets may not be resold within 1500 feet from the physical structure of this place of entertainment under penalty of law.
Pocket Schedules are available at the stadium ticket window inside the Jackie Robinson Rotunda, the Fan Assistance Stations or by writing to: New York Mets, Ticket Office, Citi Field, 3rd Floor, Flushing, NY 11368-1699. Schedules are also available by calling (718) 507-TIXX.
Fan birthday and anniversary announcements will be displayed on the Citi Field scoreboard during designated innings of each game. Requests are accepted by e-mail to scoreboard@nymets.com or by letter, mailed to: New York Mets, Attn: Scoreboard Messages, Citi Field, Flushing, NY 11368-1699. Each e-mail and letter received must include the date it was sent, and the date for which the scoreboard message is intended. The first 25 message requests received for each game will be displayed, subject to approval. The Mets will not display messages that are commercial in nature, or that contain inappropriate language or nicknames. Groups that purchase 25 or more tickets through the Mets Group Sales Office are eligible for a scoreboard welcome. For assistance with the purchase of Group Tickets, please call the Mets Ticket Office at (718) 507-TIXX.
See Mets Magazine with Scorecard.
Information regarding season tickets and partial season plans is available at the Mets Ticket Office located inside the Jackie Robinson Rotunda and Fan Assistance Booths through Citi Field, by calling (718) 507-TIXX or by visiting Mets.com or Losmets.com.
Right and Left Field are no longer distinguished by odd and even sections. At Citi Field, the lower section numbers (101, 201, 301, 401, 501) start in Right Field and increase by as you move behind Home Plate to the Left Field Wall. All sections in Citi Field are made up of rows; there are no 'box seats.' While the number of seats in each row varies, the lowest seat number is always closest to Home Plate.
Smoking at Citi Field is prohibited. Any ticketholder violating this prohibition will be subject to ejection.
See Merchandise.
The Mets will broadcast all regular season games in Spanish on WADO (1280 AM). All other games broadcast on PIX11 and SNY will feature SAP. The announcers on both radio and SAP are Juan Alicea and Max Jimenez Perez.
There are 49 suites at Citi Field located on two levels: Sterling & Empire. Sterling Suites 1-10 are located in the Delta Sky360 Club and are accessible via the Jackie Robinson Rotunda, First Base VIP, and Third Base VIP gates. Empire Suites 206-244 are located on the Empire Level which is accessible from any of the three VIP gates. The Sterling and Empire Suites are available on a season, partial-season and limited individual game basis. For more information on prices and availability, call (718) 565-4310 or via email at suitesinfo@nymets.com.
« Back to topTailgating will be permitted only under the following conditions:
Failure to comply with any of the above conditions may result in their removal from the parking lots or summoning of NYPD.
The New York Mets offer a telecommunication device for the deaf (TDD) to assist hearing impaired fans in getting information and in purchasing tickets. Please call (718) 672-9163 to learn more about this program.
The Mets will broadcast 25 regular season games over the air on PIX11 and 127 games on cable television on SNY. SNY will transmit the home and road games in both standard and high definition television (HDTV). There are also eight nationally televised games on FOX and up to five on ESPN. Gary Cohen will do the play-by-play and Keith Hernandez and Ron Darling will serve as analysts on both PIX11 and SNY. Ralph Kiner will appear on select broadcasts. Kevin Burkhardt will serve as the in-game reporter. Bobby Ojeda will host the pre-game and post-game shows in the SNY studio.
The following are the terms and conditions for New York Mets tickets as set forth on the back of each ticket:
By use of this ticket, the ticketholder agrees that: (a) he or she shall not transmit or aid in transmitting any information about the event or related activities to which it grants admission, including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the event or related activities (the "Event Information"); (b) the ticketholder does not own any copyrights or other proprietary rights in the event, related activities, or Event Information; and (c) the bearer's name, image, likeness, voice, portrait, and picture may be used in any broadcast, telecast, photograph and/or video and/or audio sound recording taken in connection with the event for all purposes. This ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade or commercial purposes without the express written consent of the New York Mets.
The license granted by this ticket is revocable and may be terminated by the New York Mets or the event operator at any time. All ticketholders are subject to seat relocation. No refund will be made on this ticket except as expressly provided hereon. This license and its terms and conditions are subject to applicable law, including changes in law.
This ticket may not be resold within one thousand five hundred feet from the physical structure of this place of entertainment under penalty of law. Any resale or attempted resale of this ticket in violation of applicable law violates the license granted by this ticket. Tickets obtained from sources other than the New York Mets Ticket Office, the Brooklyn Cyclones Ticket Office, Mets Clubhouse Shops, or authorized outlets may be lost, stolen or counterfeit tickets and if lost, stolen or counterfeit will not be honored. Duplicate, cancelled or invalidated tickets, as a result of resale, ticket transfers or otherwise, will also not be honored. Prohibited Items: Items larger than 16"x16"x8", coolers (hard-sided), metal cans, metal bottles, glass bottles, beverage containers, open containers, commercial audio/video equipment, alcoholic beverages, illegal substances, laser pointers, noisemaking devices, fireworks, animals (except for assistive purposes), weapons, aerosol cans, pocket knives, food items and the like. Citi Field retains the right to determine what items are deemed appropriate for entry.
Smoking in Citi Field is prohibited. Any ticketholder violating this prohibition will be subject to ejection.
All service charges are non-refundable.
Event date and time are subject to change.
Tickets are not refundable, and may only be exchangeable in such cases where the ticket becomes a valid rain check, and then subject to the conditions cited on the ticket.
Located inside the Jackie Robinson Rotunda located on the South side of the ballpark (closest to Roosevelt Avenue). Call 718-507-TIXX for more information.
For information regarding current ticket promotions or special offers, fans can be referred to Mets Ticket Office on game days. On non game days fans can visit the Mets ticket windows inside the Jackie Robinson Rotunda.
The main ticket windows are located at the Jackie Robinson Rotunda at Citi Field. There are also satellite ticket windows on the left and right field sides of the ballpark. Ticket windows open at the same time as the gates and turnstiles; a limited number typically 2 ½ hours before game time to coincide with the "early" gate and the remainder 1 ½ hours before the scheduled game time. These times may vary for doubleheaders or specials.
Season Ticket and Plan account holders who are meeting late arriving guests may drop off their tickets for Will Call, on the day of the game only, at a designated window inside the Jackie Robinson Rotunda at Citi Field. Guests must provide proper photo identification at the Will Call window at the Jackie Robinson Rotunda at Citi Field to pick up the tickets.
This drop off window is available only to season ticket and plan account holders.
The Ticket Windows normally close upon completion of the top half of the 5th inning. Late arrivals may pick up pre-arranged will call at the Ticket Office at the Jackie Robinson Rotunda through the completion of the 7th inning.
There is one tryout at KeySpan Park for young players who feel they have been overlooked. For information, send a letter with your name, address and background to: Scouting Office, New York Mets, Citi Field, Flushing, NY 11368-1699.
« Back to topUmbrellas of all shapes and sizes are permitted in Citi Field as long as they do not interfere with a fan's enjoyment of the game.
« Back to topVegetarian/Healthy Choice options at Citi Field:
Water Fountains can be found throughout Citi Field. You can find them outside most restrooms along the first and third baselines on the Field, Excelsior and Promenade Levels.
When inclement weather is expected, please call (718) 507-RAIN or tune into WFAN (660 on the AM dial) for the most up-to-date information regarding possible Mets game delays or cancellations.
Catch all the latest Mets news and information at the team's official website, Mets.com. Spanish speaking fans can get their Mets news at Losmets.com.
Mets yearbooks are on sale at on game days for $12.00. They may also be purchased through the mail for $12.00 plus $2.00 postage by writing to: Mets Yearbook, c/o New York Mets, Citi Field, Flushing, NY 11368.
The New York Mets Baseball Academy is an instructional baseball program available for boys and girls ages 6 through 15 at various locations throughout the tri-state area. Visit Mets.com/baseballacademy for more information.
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Ballpark