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ADA Guest Information

The Atlanta Braves Accessible Seating Program helps to create an equal opportunity for every individual in Braves Country to enjoy America's Pastime. We are committed to providing Gold Standard Service and reasonable and appropriate accommodations based on each individual's needs.

 

 

 

 

PURCHASING PROCESS FOR ACCESSIBLE SEATING

Wheelchair Seating
Complimentary Courtesy Cart Service is available for use from the parking lot to the gates of Turner Field. Companion seating is available adjacent to the wheelchair space. As with all seating, wheelchair and companion seating is subject to availability. Please contact the ADA Seating Department at (404)-577-9100 (Option 5) or bravesadaseating@braves.com.
Accessible Seating - Individual Game Tickets
For information on accessible seating for Individual games please contact the ADA Seating Department at (404)-577-9100 (Option 5) or bravesadaseating@braves.com. Our Accessible Seating Specialists are committed to accommodating each guest with reasonable and appropriate accommodations based on each individual's needs. Accessible seating may also be purchased at the Turner Field Ticket Windows, through Ticketmaster, or at any Ticketmaster ticket center location.
Accessible Seating - Group Tickets
Accessible seating is available throughout the ballpark, and for larger groups of 20 or more there are special wheelchair areas on the Terrace level. Prior arrangements must be made to assure adequate accommodations, including seat locations for companions not requiring accessible accommodations. All seating is subject to availability. For pricing and availability please call the group sales department at (404) 577-9100 (Option 3).
Visually Impaired Seating
For information on Visually Impaired Seating please contact the ADA Seating Department at (404)-577-9100 (Option 5) or bravesadaseating@braves.com. Seats for individuals who are visually impaired are available behind the screened areas of the ballpark. When placing a ticket order, please request this type of seating if required. As with all seating, visually impaired seating is subject to availability.Seats for individuals who are visually impaired are available behind the screened areas of the ballpark. When placing a ticket order, please request this type of seating if required. As with all seating, visually impaired seating is subject to availability.
Accessible Transfer Seating
Any additional guests will be provided with the closest available seats.
 

PARKING AND TRANSPORTATION SERVICES

Handicap Parking
Parking spaces for guests with disabilities are available on a first-come first-served basis in the Green Lot. This lot is located at the intersection of Ralph David Abernathy Blvd. and Hank Aaron Drive. Only vehicles with a valid, state-issued disabled parking permit or license plate will be permitted to park in the disabled spaces. The cost to park in this lot is $10.00 per car in advance, $15.00 per car on day of game. There are 137 spaces available. For information on Handicapped Parking please contact the ADA Seating Department at (404)-577-9100 (Option 5) or bravesadaseating@braves.com.
Drop Off Area
Drop off areas are located on the west side of Hank Aaron Drive near the North East gate, and on the east side of Pollard Boulevard near the North West gate.
MARTA Transit
MARTA operates bus shuttle service from the Five Points transit station to Turner Field. The bus shuttle service begins 90 minutes before the game and continues for one hour after the conclusion of the game. For schedule information please call MARTA directly at (404) 848-4711.
Courtesy Cart/Wheelchair Services
Complimentary Courtesy Cart Service is available for use from the parking lot to the gates of Turner Field. Ask the nearest parking attendant for a courtesy cart upon arrival to any Braves parking lot. This service is on a first-come, first-served basis and no reservations are accepted. For those individuals who require assistance from the gates to their seats, complimentary wheelchair services are also available. Contact any Braves representative at the Turner Field gates if you are in need of wheelchair assistance and the representative will call for a wheelchair attendant to assist you. Guests utilizing the wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and no reservations are accepted. Contact any Braves employee should you need assistance with wheelchairs during or after the game and an attendant will come to your seat. Starting in the 6th inning, courtesy carts are available at the East Gate to take guests from the ballpark to their designated parking lots.
 

ACCOMODATIONS

Assistive Listening Devices (ALD)
Amplification devices for guests with hearing impairments are available at the Guest Relations booth at aisle 146. A valid ID (Driver's license or state-issued ID card) must be left in exchange for the ALD.
 

ADDITIONAL SERVICES

Guest Relations Booths
Should you require any additional information or assistance please visit our Guest Relations booths. The Guest Relations representatives will assist you with all questions, problems, lost and found items, guest suggestions and lost children/parents. Game schedules and ticket brochures are available at all Guest Relations locations. The Guest Relations booths are located at aisles 146, 420 and 435.
First Aid Stations
The first aid stations are located at aisles 146, 211, 311, and 409. They are staffed with nurses and EMTs to respond to all guests' needs before, during and after the game. Please contact the nearest service officer, usher, or guest relations representative should you require assistance.
Elevator Service
There are seven elevators available to guests at Turner Field. All seven elevators are accessible to guests with disabilities.
Restrooms
All restrooms and water fountains throughout the ballpark are wheelchair accessible. If you have any additional requests please contact the nearest Guest Relations booth.
Concession/Novelty Stands
Most stands throughout the ballpark have specially designed counters to accommodate disabled guests. For guests that may require special assistance at the concession/novelty stands, staff members are available to assist you.
Automotive Problems
If you experience automotive problems while in a Turner Field parking lot, simply raise the hood of your vehicle. AAA Auto Service is on site to provide assistance.
Companion Service Animals
Companion service animals are allowed in Turner Field.
 

GENERAL INFORMATION

Turner Field Address
Atlanta Braves
755 Hank Aaron Drive
Atlanta, GA 30315

Atlanta Braves
P.O. Box 4064
Atlanta, GA 30302
Important phone numbers:
ADA Seating Department (404)-577-9100 (Option 5)
Group Sales Department (404)-577-9100 (Option 3)
Ticketmaster (800)-745-3000
Atlanta Braves Switchboard (404)-522-7630
Braves Clubhouse Store-CNN Center (404)-523-5854
MARTA (404)-848-4711
Internet:
www.braves.com/tickets